Once a guest booking request is made through the b20 website (www.b20.ch) or by telephone, the guest receives a written offer followed by a reservation confirmation. The contract between the parties comes into effect once this reservation confirmation has been sent by b20 to the guest.
(1) The price includes the rental of a furnished apartment for an agreed period of time together with fortnightly cleaning (including changing of bedclothes and towels). Additional services provided by b20 are invoiced separately. Each unit is personalized (not transferrable) and provided for the use by a maximum of two people.
(2) All prices are given in Swiss Franks (CHF) and include value-added tax (MWST). Unless otherwise agreed, tourism taxes are not included in the price.
(3) Residents of the city of Bern, children, young people under 16, those in military or civilian service, short-term residents (who must be registered with the authorities), and students are exempted from tourism taxes.
(4) b20 has the right to demand part or all of the payment for the rental of the furnished aparments in advance. The deposit and payment deadlines are agreed in the reservation confirmation. Should the guest not fulfil his or her obligation to pay within the prescribed period, b20 has the right to cancel the contract after setting a reasonable deadline. The guest is liable for any resulting damages to b20.
(5) Should any sums remain unpaid when the guest vacates the b20 apartment, the full amount is payable by credit card (Mastercard or VISA) or debit card (EC/Maestro) on departure. Should payment by invoice be agreed, the total invoice amount is payable 10 days after the invoice date. In the case of default, b20 is entitled to charge interest of 5% on the due amount.
(6) b20 expressly reserves the right to make changes to prices.
Intended for temporary use, units can be booked from a period of one month to no more than one year. Extensions beyond the one year maximum can be granted under exceptional circumstances. At their earliest, such requests can be turned in four weeks prior to the end of the original rental term.
(1) The guest must supply information in the reservation and provide proof of residency (Swiss citizenship, short-term visitor, week-day resident). The guest is aware that his or her residency status has an impact on the price (for example in terms of payment of tourism taxes). Should the submitted information be untrue, the guest is liable to third parties (in particular the city and canton of Bern), and b20 is completely indemnified.
(2) The guest is obliged to check the inventory within seven days of taking over the apartment. Should there be any damage to the room or its furniture, or any deviations from the inventory, the tenant assumes financial responsibility for any subsequent damage or loss.
(3) The guest is obliged to handle the furnishings with care and to treat other residents with respect (see house rules).
(4) Smoking is prohibited throughout the building. In case of violation, a penalty fee of CHF 300.00 is due.
The furnished apartments are available from 15:00 on the day of arrival, and should be vacated by 12:00 on the day of departure.
Guests are not permitted to make any structural changes to the furnished apartment.
Pets are not allowed in the b20 furnished apartments. In special cases, exceptions can be made subject to prior consultation with those responsible.
(1) The guest is liable to b20 for all losses and damages to the furnished apartment, whether made by the guest him or herself or by a third party.
(2) b20 admits no liability for theft or damage of goods belonging to the guest or a third party. Guests are responsible for the insurance of their own belongings.
(3) b20 is liable only for intentional damage or damaged caused by gross negligence based on contract or tort, and only for direct damage. All other liability is excluded, especially for slight or medium levels of negligence and for indirect damage.
(1) Should it be difficult or impossible for b20 to perform the services as agreed in part or full because of force majeure or other circumstances beyond b20's control, b20 can rescind those parts of the contract still to be fulfilled in part or in full without becoming liable for any damages.
(2) b20 is also entitled to cancel the contract without compensation if there is reason to believe that the guest's stay in b20 may present a security risk. b20 expressly reserves the right to claim compensation from the customer.
(3) Guests are not allowed to make commercial use of the apartments.
(1) b20 must be informed about cancellation or in the case of premature dparture at least 30 days prior to arrival.
(2) In the case of cancellation or premature departure later than this 30 days prior to arrival or premature departure, the guest will be charged as follows:
15–29 days prior to arrival/ departure: CHF 500.00 *
7–14 days prior to arrival/ departure: CHF 1000.00 *
6 days or less prior to arrival/ departure: 100% of the monthly rent *
*(refer to the following month in case of premature Departure)
(3) In all cases of cancellation, all services already provided by b20 and its partners must be paid for in full.
(4) b20 reserves the right to take cancellation costs directly from the credit card supplied (by telephone) as guarantee.
(6) b20 reserves the right to stipulate individual contractual cancellation conditions.
Should any provisions of these terms and conditions be invalid, this shall not affect the validity of the remaining provisions. In such a case, the legally ineffective provision is to be replaced by a similar but effective provision.
(1) Swiss law applies exclusively.
(2) The courts governing the jurisdiction in which b20 has its registered office have exclusively responsibility in the case of any disputes arising from this contract.
If there are two of you, we will extend the kitchen and bathroom equipment as well as the beds to accommodate two people. An apartment with twin beds (2x90cmx200cm) can be booked on request, subject to availability.
Should you need more space for your belongings, we offer a lockable storage space of around 4m2 in the basement.
We clean your shoes and boots. Items handed in before noon on weekdays will be returned on the same day.
Parking places right next to the building can be rented depending on availability.
Covered parking places in our neighbour’s car park can be rented depending on availability.
The b20 basement laundry is equipped with five modern laundry units as well as an ironing station, and can be used by our tenants free of charge at any time. If you don’t have the time or inclination to do your own washing, we will be pleased to do it for you.
We can iron your shirts and blouses and refresh your suits. Items handed in before 12 noon on weekdays are returned on the same day.
Westside offers a wide range of sport and leisure activities. You can walk or cycle in the nearby countryside and, in the summer, you can join the people of Bern for a swim in the Aare.
Let us know when you are arriving by public transport in Bern Brünnen. We will be pleased to collect you and your luggage so that you can arrive and move in relaxed.
As a b20 serviced apartments tenant you have automatic membership of Mobility Car Sharing. When you log in with your code, you have access to the mobility fleet throughout Switzerland.
Our concierge is your personal contact for all your requirements, requests, and queries in b20.
As a b20 tenant you have access to the basement bicycle storage room, where you can keep your bike. Further open-air bike racks are available in front of the building.
The concierge lobby gives you the opportunity to work or hold small meetings. It cannot be reserved for exclusive use.
Make a literary discovery, lose yourself in a thrilling crime novel, pass on your recommendations – the library is continually stocked and re-stocked by our tenants.
We are happy to equip your apartment with TV including a USM system on wheels so that you can view TV channels from UPC on a 40 inch flatscreen TV.
Apartment light: If you bring your own bedclothes and towels as well as kitchen utensils, and don’t use services such as the fortnightly cleaning and washing services, the monthly rental cost is reduced by CHF 150.
Should repairs be necessary, equipment fall short of your expectations, or if something missing: contact our concierge by telephone +41 31 302 32 32 or by email.
You can use our office infrastructure, and scan and print documents in our concierge lobby.
You can come to us at any time with your requests and requirements, and we will do our best to make you feel at home and comfortable at b20.
Lorem ipsum dolor sit amet, consectetur adipisicing elit. Repudiandae ipsam, esse sapiente vero exercitationem dolore perspiciatis quia voluptate harum voluptates voluptatum ratione eius alias accusantium doloremque sunt magni consectetur autem?
A high quality furnished and fully functional apartment with kitchen, bathroom, lounge/bedroom and balcony including wifi and concierge services.
If your hair is long and time is short, we can equip your bathroom with a hair dryer.
Coffee machine, kettle, scales, rice cooker – we will be pleased to equip your kitchen with any additional appliances you require.